Privacy Policy

1. Introduction

Welcome to Vederma Medical Equipments LLC ("Vederma", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect data when you visit our website www.vdermauae.com, contact us, or use our services.

By accessing or using our website, you agree to this Privacy Policy.

2. Information We Collect

We collect two types of information:

a. Personal Information

Information you voluntarily provide, such as:

• Full name and contact details (email, phone, WhatsApp)
• Business or clinic name
• Billing and delivery addresses
• Inquiry or order details

b. Non-Personal Information

Automatically collected data such as:

• IP address and browser type
• Device details and operating system
• Site analytics (via cookies or tracking tools)

3. How We Use Your Information

We use the information to:

• Respond to inquiries and provide quotations
• Process product or service requests
• Manage maintenance (PPM) service schedules
• Improve our website, services, and customer experience
• Send updates or offers (only with your consent)
• Fulfill legal or regulatory requirements

4. Cookies and Analytics

We use cookies and analytics tools (like Google Analytics) to improve site performance and personalize content. You can disable cookies in your browser settings, but some features may not function properly.

5. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share information with:

• Service providers (e.g., couriers, hosting, analytics)
• Regulators or authorities when required by law
• Authorized partners or distributors (only for service fulfillment)

All third parties are bound by confidentiality and data protection agreements.

6. Data Security

We apply industry-standard security measures to prevent unauthorized access, alteration, or disclosure of your data. However, no online platform can guarantee 100% security.

7. Your Rights

You may request to:

• Access, correct, or delete your data
• Withdraw marketing consent
• Request a copy of your personal information

To exercise these rights, email us at sales@vdermauae.com.

8. Data Retention

We keep your data only as long as needed for the purposes described above or as required by law.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for their content or privacy practices.

10. Policy Updates

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

11. Contact Us